![]() The Chrysler infotainment system class action lawsuit says that Chrysler has not provided sufficient repairs or compensation for the issue at hand.Īllegedly, the company first implemented the UConnect system in 2004, and soon after the first version of the system was introduced, drivers began experiencing problems. Additionally, the lack of functionality can pose as a distraction to drivers, say Pistorio and Murdock, putting the drivers and others at risk for a crash. The drivers say that this problem posed a safety risk, because these can affect a driver’s ability to steer, navigate accurately, and reach a destination safely. ![]() The drivers go on to state that other features in the system were affected, including GPS, Bluetooth, and audio system functions. The screen turning black would allegedly disable the backup camera, navigation, and other important features. Allegedly, this would occur at least weekly, and would sometimes happen multiple times during a single trip. They claim that the the screen in the system would often turn black and reboot, on a frequent basis. Pistorio and Murdock go on to explain that, within just a few months of purchasing their vehicles, they began to experience problems with the UConnect system malfunctioning. They explain that had they been aware of the defect in the UConnect systems, they would not have purchased their vehicles or would not have paid as much for them. Allegedly, neither of them were notified of a defect in the UConnect system and instead were told of its reliability and wide-ranging functionality.Īccording to the consumers, FCA was aware of the defect in the systems, and should have told customers about it. They share how they conducted research online before buying a vehicle, perused dealership websites, and test drove vehicles to get a good sense of the features, safety, and functionality of a vehicle that they wished to purchase. ![]() The two drivers say that they both prioritized safety and reliability when making their purchasing decisions. According to Pennsylvania resident Murdock, he purchased a new 2017 Chrysler Pacifica from a dealer in Pennsylvania. ![]() Pistorio says that he purchased a new 2017 Chrysler 300S in his home state in Florida. In their Chrysler infotainment problems class action lawsuit, Pistorio and Murdock recount why they chose to purchase their vehicles, and the problems they then experienced with a main feature of the vehicle - the UConnect infotainment system. Allegedly, these issues plagued previously released versions of UConnect, but were not sufficiently resolved by the company by the time 2017- 2019 Pacifica and Chrysler 300 were released onto the market. ![]()
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